BEFORE USING THIS PLATFORM. By accessing or using this
website, mobile application or other General Mills Hong Kong
Ltd. product or service (collectively the "Platform") on any
computer, mobile phone, tablet, console or other device
(collectively, "Device"), you signify that you have read,
any other applicable law, whether or not you are a
registered member of General Mills Hong Kong Ltd. General
time without notice, effective upon its posting to the
Platform. Your continued use of the Platform shall be
1.1 Intellectual Property
All intellectual property on the Platform (except for User
Generated Content) is owned by General Mills Hong Kong Ltd.
or its licensors, which includes materials protected by
copyright, trademark, or patent laws. All trademarks,
service marks and trade names are owned, registered and/or
licensed by General Mills Hong Kong Ltd. All content on the
Platform (except for User Generated Content), including but
not limited to text, software, scripts, code, designs,
graphics, photos, sounds, music, videos, applications,
interactive features and all other content ("Content") is a
collective work under the copyright laws of Hong Kong and
other countries and is the proprietary property of General
Mills Hong Kong Ltd. ; All rights reserved. You may not use,
copy, reproduce, republish, upload, post, transmit,
distribute, or modify General Mills Hong Kong Ltd.
trademarks in any way, including in advertising or publicity
pertaining to distribution of materials on the Platform,
without General Mills Hong Kong Ltd.'s prior written
consent. The use of General Mills Hong Kong Ltd. trademarks
on any other website or network computer environment, for
example the storage or reproduction of (a part of) the
Platform in any external Internet site or the creation of
links, hypertext or deeplinks between the Platform and any
other Internet site, is prohibited without the express
written consent of General Mills Hong Kong Ltd.
1.2 Platform Use Restrictions
You may use the Content only for your own non-commercial use
to participate in the Platform or to place an order or
purchase General Mills Hong Kong Ltd. products. You agree
not to change or delete any ownership notices from materials
downloaded or printed from the Platform. You agree not to
modify, copy, translate, broadcast, perform, display,
distribute, frame, reproduce, republish, download, post,
transmit or sell any Intellectual Property or Content
appearing on the Platform, including User Generated Content
(defined below), without General Mills Hong Kong Ltd.'s
prior written consent, unless it is your own User Generated
Content that you legally post on the Platform. You agree not
to use any data mining, robots, scraping or similar data
interpreted as granting any license of intellectual property
rights to you.
1.3 Product Orders (apply to the
extent user purchases from the platform) Price and
other information of goods presented on the Platform is only
an invitation for offer and your order shall be deemed as an
offer. All orders placed through the Platform are subject to
General Mills Hong Kong Ltd.'s acceptance. Your order is
accepted by General Mills Hong Kong Ltd., and the purchase
contract between General Mills Hong Kong Ltd. and you is
formed, only when General Mills Hong Kong Ltd. sends you the
confirmation email informing that the products you ordered
have been sent out. If you have ordered more than one
product under a single order, the purchase contract is
formed only in relation to the product(s) for which General
Mills Hong Kong Ltd. has issued a confirmation email. This
means that General Mills Hong Kong Ltd. may refuse to accept
for any other legitimate reason, and without liability to
you or anyone else. If your debit card, credit card, bank
account or any other 3rd party payment account
(Alipay/Unionpay or Tenpay, etc) has already been charged
for an order that is later cancelled, General Mills Hong
Kong Ltd. will issue you a refund to your original
1.4 No Purchase for Resale
The Platform is intended solely for General Mills Hong Kong
Ltd. to sell General Mills Hong Kong Ltd. products direct to
end consumers, and therefore purchase for resale is not
permitted without written consent of General Mills Hong Kong
Ltd. Purchase for resale means the purchase of General Mills
Hong Kong Ltd. product by someone who resells, or intends to
resell, the General Mills Hong Kong Ltd. product to others
(consumers, businesses or any third party). If General Mills
Hong Kong Ltd. believes you are involved in purchase for
resale, General Mills Hong Kong Ltd. reserves the right to
take any action against you, including, without limitation,
to restrict sales to you, cancel your orders, and/or suspend
or close your Platform account.
1.5 Order Cancellation You
agree that General Mills Hong Kong Ltd. can cancel your
order (and, if applicable, refund the relevant payment
through your original payment platform), without any
compensation under the following circumstances:
You have reached an agreement with General Mills
Hong Kong Ltd.;
Information of the product on the General Mills
Hong Kong Ltd. website is obviously erroneous or the
product is out of stock;
Platform technical problems;
Your order information is obviously erroneous or
your order quantity exceeds the stock;
Due to force majeure, transportation delay, system
failure or third-party attacks of the General Mills Hong
Kong Ltd. website, and other circumstances beyond the
control of General Mills Hong Kong Ltd., General Mills
Hong Kong Ltd. finds it necessary to cancel your order;
You fail to complete payment within the specified
General Mills Hong Kong Ltd. finds that you used
robots, scripts, plug-in software or other technologies to
hack the General Mills Hong Kong Ltd. network to purchase
General Mills Hong Kong Ltd. products, which may affect
the normal purchasing activities or rights and interests
of other users, or affect the orderly sale of General
Mills Hong Kong Ltd. products. General Mills Hong Kong
Ltd. reserves all rights to take all necessary legal
actions to protect its rights and interests;
The purpose of purchasing General Mills Hong Kong
Ltd. products is for resale;
Using others’ accounts or identities to purchase;
General Mills Hong Kong Ltd. finds that the
purchase evades the sale rules for special edition
products (for example, purchase of more than one special
edition product of the same model by one purchaser; use of
the same debit card, credit card, bank account or
third-party payment account to make the payment by
multiple purchasers; multiple orders shipped to the same
address, etc.); or
Conditions or other regulations or policies of this
Platform, or restricted or forbidden acts in website
activities, or circumstances in breach of principles of
fairness and honesty (for example, you repeatedly refuse
to accept the order of goods without legitimate reason or
maliciously reserve the stock, etc.).
1.6 Promotional activities
General Mills Hong Kong Ltd. will periodically carry out
promotional activities on this Website. The promotional
activities are subjected to related terms and conditions. In
case of any dispute, the decision of General Mills Hong Kong
Ltd. shall be final. If the promotional activity involves
winning or accumulating points or other rewards, General
Mills Hong Kong Ltd will be the final arbitrator of the
total number of points awarded and other rewards according
to its records and relevant information. You shall not
dispute such decision.
1.7 Underage persons If
you are under 18 or considered as underage by law or do not
have the ability to make a contract or are unable to bear
any legal responsibility, and when using this Website gives
rise to legal obligation or responsibilities, you should not
provide any personal information described in these Terms of
Use and will not be allowed to use this Website. If you want
to enter and browse this Website, you must seek the approval
of your parent or guardian regarding the legal implications
General Mills Hong Kong Ltd. assumes that all users and
members of this Website are of legal age. General Mills Hong
Kong Ltd. is not obliged to check your age but if it is
found that any user or member is underage, General Mills
Hong Kong Ltd. reserves the right to take action against
such user or member or his/her parents/guardian including
cancelling your membership or refusing your access to this
1.8 Safeguard Your
Username/Password You are responsible for any
actions that take place while using your General Mills Hong
Kong Ltd. account. Keep your username/password secure and do
not allow anyone else to use your username/password to
access the Platform. General Mills Hong Kong Ltd. is not
responsible for any loss that results from the unauthorized
use of your username/password, with or without your
1.9 Links The Platform may
contain links to websites, applications or other products or
services operated by other companies ("Third Party
Platforms"). General Mills Hong Kong Ltd. does not endorse,
monitor or have any control over these Third Party
policies. General Mills Hong Kong Ltd. is not responsible
for the content or policies of Third Party Platforms and you
access such Third Party Platforms at your own risk.
1.10 Mobile Services The
Platform contains services and features that are available
to certain mobile Devices. Your carrier's normal rates and
fees apply. Not all mobile services will work with all
carriers or Devices. By using General Mills Hong Kong Ltd.'s
mobile services, you agree that we may communicate with you
by electronic means to your mobile Device and that certain
information about your use of these services may be shared
with us. If you change or deactivate your mobile phone
number, you must promptly update your account information to
ensure that we don't send your messages to a different
1.11 Indemnification You
agree to indemnify, defend, and hold harmless General Mills
Hong Kong Ltd., its affiliates, officers, directors,
employees, agents, licensors and suppliers from and against
all claims, losses, liabilities, expenses, damages and
costs, including, without limitation, attorneys' fees,
arising from or relating in any way to your User Generated
Content, your use of Content, your use of the Platform, your
conduct in connection with the Platform or with other
law or the rights of any third party.
1.12 Privacy Our
Use by this reference, further describes the collection and
use of information on this Platform.
1.13 Warranty Disclaimer
General Mills Hong Kong Ltd. does not represent or warrant
that the Platform will be uninterrupted or error-free, that
any defects will be corrected, or that this Platform or the
server that makes the Platform available are free of viruses
or anything else harmful. To the fullest extent permitted by
applicable law, General Mills Hong Kong Ltd. does not make
any warranties or representations regarding the use of the
materials or Content in the Platform in terms of their
correctness, accuracy, adequacy, usefulness, reliability or
otherwise. You understand and agree that you download or
otherwise obtain Content at your own risk, and that you will
be solely responsible for your use and any damage to your
mobile Device, computer system or other Device in which you
access the Platform, loss of data or other harm of any kind
that may result. General Mills Hong Kong Ltd. reserves the
right to change any and all Content and other items used or
contained in the Platform at any time without notice.
1.14 Limitation of Liability
General Mills Hong Kong Ltd. SHALL NOT BE LIABLE FOR ANY
DIRECT, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA, THAT
RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS
PLATFORM OR THE PERFORMANCE OF THE PRODUCTS PURCHASED
THROUGH THE PLATFORM OR THE CONDUCT OF OTHER PLATFORM USERS
(WHETHER ONLINE OR OFFLINE) OR ATTENDANCE AT A General Mills
Hong Kong Ltd. EVENT OR ANY USER GENERATED CONTENT, EVEN IF
General Mills Hong Kong Ltd. HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. YOU ASSUME TOTAL RESPONSIBILITY
FOR YOUR USE OF THE PLATFORM. YOUR ONLY REMEDY AGAINST
General Mills Hong Kong Ltd. FOR USE OF THE PLATFORM OR ANY
CONTENT IS TO STOP USING THE PLATFORM. THAT SAID, IF General
Mills Hong Kong Ltd. IS FOUND TO BE LIABLE TO YOU FOR ANY
DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE
OF THIS PLATFORM OR ANY CONTENT, General Mills Hong Kong
Ltd.’s LIABILITY SHALL NOT EXCEED HK$100.00. APPLICABLE LAW
MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU
1.15 Miscellaneous You
any dispute between you and General Mills Hong Kong Ltd.
(“Dispute”) shall be governed in all respects by the laws of
Hong Kong, without regard to choice of law provisions.
Except where prohibited, you agree that all disputes, claims
and legal proceedings directly or indirectly arising out of
or relating to the Platform (including but not limited to
the purchase of General Mills Hong Kong Ltd. products) shall
be resolved individually, without resort to any form of
class action, and exclusively in the court having
jurisdiction over the dispute in Hong Kong in accordance
with the laws of Hong Kong. You consent to waive all
defenses of lack of personal jurisdiction and forum non
convenient with respect to venue and jurisdiction in the
courts having jurisdiction over the dispute in Hong Kong. By
using the Platform, you agree to receive certain electronic
communications from General Mills Hong Kong Ltd. You agree
that any notice, agreement, disclosure or other
communication that General Mills Hong Kong Ltd. sends you
electronically will satisfy any legal communication
requirements, including that such communications be in
writing. General Mills Hong Kong Ltd.'s failure to insist
upon or enforce strict performance of any of these Terms of
Use shall not be considered a waiver of any provision or
right. Neither the course of conduct between the parties nor
General Mills Hong Kong Ltd. may assign its rights and
without notice to you.
1.16 Severability If any
deemed unlawful, void or unenforceable, then that provision
remaining provisions are still valid and enforceable.
1.17 Termination General
Mills Hong Kong Ltd. reserves the right in its sole
discretion to terminate your account, delete your profile
and any of your User Generated Content, and restrict your
use of all or any part of the Platform for any or no reason,
without notice, and without liability to you or anyone else.
General Mills Hong Kong Ltd. also reserves the right to
block users from certain IP addresses or Device numbers and
prevent access to the Platform. You understand and agree
that some of your User Generated Content, such as that which
is displayed outside your profile, in activity feeds, in
other parts of the Platform, or on other platforms (e.g.
Weibo, Google, etc), may continue to appear on the Platform
or on other platforms even after your User Generated Content
remain in effect even after your account is terminated. The
Indemnification, User Interaction Disclaimer, Warranty
Disclaimer, Limitation of Liability, Miscellaneous,
Severability and terms that by their nature may survive
termination shall survive any termination.
2.1 General terms and conditions
2.1.1 Once an order has been confirmed, it cannot be
cancelled or changed and the amount paid will not be
2.1.2 Discount rate is based on each individual
order. Accumulation of orders or re-ordering for enjoying
(previous) better discount is not allowed.
2.2. Online Payment You can
pay with Visa, MasterCard, American Express or UnionPay. The
above payment methods are secure and reliable. All personal
data and payment information are securely encrypted. The
payment process is managed by our business partner AsiaPay.
2.3 Bank-in or Cheque payment 2.3.1.
If the payment is settled by bank-in or cheque (cheque
payable to “General Mills Hong Kong Limited”). Cheque should
be deposited to GMHK HSBC account (HSBC account no.
111-498234-001) through the cheque deposit machine after
received order confirmation from GMHK. An order reference
no. provided by GMHK should be input at the customer
reference column. Please e-mail/fax the
bank-in slip back to us via e-mail
HKKWHaagenDazs.CorporateSales@genmills.com / Fax No: 2956
2.3.2. HK$150 charges will be applied for any
return/ reject local cheque during cheque deposit.
2.3.3. A confirmation call will be given within 2
working days upon fax received. In case you do not hear from
us, please call 2629 6175 (Mon-Fri. 9:30am-12:45pm &
2:00pm-6:00pm. Except Saturday, Sunday & Public Holiday) to
confirm. Online order cut-off time is 4:00pm.; orders made
after 4:00pm will be considered as order made on the
3. e-Voucher Terms and Conditions
3.1. Present the QR code in the
confirmation email to redeem selected products at the
designated redemption locations.
3.2. e-Voucher cannot be exchanged
to cash or other items. Items sold are non-transferable.
3.3. Items that are shared to
others through the e-Voucher gift panel cannot be amended or
3.4. Email confirmation or
e-Voucher is not valid if loss, damaged, altered or expired.
It will not be resent.
3.5. QR Codes are unique. Once
redemption for an item is done it cannot be redeemed again.
3.6. e-voucher will not be
re-issued and will lead to failure of redemption should the
e-voucher be redeemed before. Consumers should take the
responsibility to keep this e-voucher properly. By
transferring this e-voucher to others, you are agreeing to
all terms and conditions as set forth herein.
3.7. e-vouchers are invalid for
repeat redemption. Any attempt to fraud will bring forth
3.8. Printed version is not
acceptable, only original electronic format is accepted.
Consumers must present the original e-voucher, Häagen-Dazs
Shops reserve the right to examine the e-voucher and reject
any suspected copy of e-voucher.
1. Ice Cream Fondue Vouchers and Coupons
Related Terms and Conditions
1.1. Redeemable at Hong Kong
Häagen-Dazs™ shops, please click here for details.
1.2. This product is for takeaway
only, not valid for dine-in.
1.3. Provide 1 hour free dry ice,
additional charge for extra dry ice.
1.4. Items sold are
non-transferable and cannot be exchanged for other goods.
1.5. Online reservation THREE DAYS
in advance is needed. Reservation cut-off time is 4:00pm.
Order made after 4:00pm will be considered as order made on
the following day.
1.6. Cannot be exchanged for cash,
gift voucher or other items.
1.7. Cannot be used in conjunction
with Häagen-Dazs™ Club member discount, gift vouchers and
other promotional offers.
1.8. Only net payment after
discount is entitled to earn Häagen-Dazs™ Club bonus points.
1.9. To pick up the product,
customer must present:
1.9.1 the printed voucher for customers who
selected printed voucher OR
1.9.2 the reservation confirmation email for
customers who selected e-Voucher
1.10. Voucher is not valid if
damaged or presented after the expiry date.
1.11. General Mills Hong Kong
Limited bears no responsibility and no compensation for loss
and expiry of this voucher.
1.12. No voucher may be used for
any trade or promotional purposes without specific written
authorization by General Mills Hong Kong Limited.
1.13. In case of dispute, the
decision of General Mills Hong Kong Limited shall be final.
2. Ice Cream Mooncake Vouchers and Coupons
Related Terms and Conditions
2.1. All vouchers and coupons are
valid only at designated Hong Kong mooncake redemption
point, redemption period is from 14 September to 24
2.2. All vouchers are available
while stock lasts.
2.3. All vouchers and coupons
redeem at Hong Kong designated redemption point and period.
2.4. All coupons are available
while stock lasts.
2.5. All vouchers and coupons are
subject to further terms and conditions, for details please
refer to the back of voucher.
2.6. All kinds of vouchers and
coupons are valid only with authorized stamp, originals
only. All vouchers are not valid if presented after the
2.7. All vouchers and coupons
cannot be exchanged for cash, gift vouchers or other
2.8. Offer cannot be used in
conjunction with Häagen-Dazs™ Club member card, gift
vouchers and any other promotional offers.
2.9. All vouches and coupons cannot
be included in Häagen-Dazs™ Club VIP point collection
2.10. All vouches and coupons are
not valid if found damaged or expired.
2.11. General Mills Hong Kong
Limited bears no responsibility and no compensation for loss
and expiry of all vouchers and coupons.
2.12. No vouchers and coupons may
be used for any trade or promotional purposes without
specific written authorization by General Mills Hong Kong
2.13. In case of any dispute, the
decision of General Mills Hong Kong Limited is final.